Technical Support

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Print FAQs

Q 
Each time I upload a banner, all I get is a red "x" for the 
preview and the banner will not display on the site.
Q 
Is there a file size limit when uploading ads?
A 
For the hosted solution, Hosted creatives can be up to 1MB.

You can however further restrict your advertisers by setting 
your own limit in the settings. (Other Features / Settings > 
Settings / Configuration. 

You however may not set a threshold higher than our 1 MB 
limit or it will be ignored and the 1 MB will be used.

For download customers, you can adjust this to whatever 
value you need.

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Q 
When upgrading software, I encountered Error writing 
file '/tmp/MYdhMaf4' (Errcode: 28)
Q 
Ad Peeps is not sending advertisers link after successfully 
paying with PayPal.
Q 
All labels and descriptions are blank
Q 
When using the software, we receive a Warning: getdate() 
error.
Q 
When installing/upgrading Ad Peeps, we receive the following 
error Call to undefined function mysqli_connect
Q 
RocketFlare is blocking my ads
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